12 general skills or competencies (Job family competencies) for Office Supervisor
Skill definition-Designing and managing the whole structure of our business to ensure that the flow of information is effective and that resources are used efficiently.
Level 1 Behaviors
(General Familiarity)
Lists daily activities involved in administrative management.
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Level 2 Behaviors
(Light Experience)
Supports the daily activities of administrative management.
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Level 3 Behaviors
(Moderate Experience)
Takes on a variety of tasks and duties for the administrative management team.
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Level 4 Behaviors
(Extensive Experience)
Provides overall support to all members of the administrative management team.
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Level 5 Behaviors
(Mastery)
Leads the implementation and utilization of administrative management systems to focus on organizational development.
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Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Names various communication and collaboration tools.
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Level 2 Behaviors
(Light Experience)
Uses various tools to prepare, maintain, and present data.
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Level 3 Behaviors
(Moderate Experience)
Uses crop tools to cut or trim an image and properties options to modify an image.
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Level 4 Behaviors
(Extensive Experience)
Monitors software configuration to ensure an organization's data is safe, accessible, and easy to navigate.
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Level 5 Behaviors
(Mastery)
Leads the development and maintenance of the organization's computer network.
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11 soft skills or competencies (core competencies) for Office Supervisor
Skill definition-Displaying in-depth understanding of our business vision, strategy, structure, operations, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Lists our organization's critical functions and lines of business.
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Level 2 Behaviors
(Light Experience)
Identifies organization's structures, rules, and networks.
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Level 3 Behaviors
(Moderate Experience)
Participates in developing and updating organizational structures and procedures.
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Level 4 Behaviors
(Extensive Experience)
Monitors our business's key metrics to make sure things are on track.
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Level 5 Behaviors
(Mastery)
Provides strategic leadership and direction to our organization.
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Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Explains the importance of planning and organization in building a good working environment.
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Level 2 Behaviors
(Light Experience)
Identifies key implications of ineffective planning and organization that affects decision-making.
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Level 3 Behaviors
(Moderate Experience)
Leverages key performance indicators to measure progress completion against performance metrics.
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Level 4 Behaviors
(Extensive Experience)
Manages the planning and sequencing of activities to create well-planned schedules and achieve goals on time.
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Level 5 Behaviors
(Mastery)
Establishes standards for planning and organization processes to align efforts with business goals.
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Summary of Office Supervisor skills and competencies
There are 0 hard skills for Office Supervisor.
12 general skills for Office Supervisor, Administrative Management, Computer Literacy, Data Control, etc.
11 soft skills for Office Supervisor, Knowledge of Organization, Planning and Organizing, Internal Resource Coordination, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Office Supervisor, he or she needs to be skilled in Knowledge of Organization, be skilled in Planning and Organizing, and be skilled in Internal Resource Coordination.